89bk Privacy Policy
Your personal information is completely secure with us. Learn in detail here how 89bk collects and uses your information.
Introduction and Applicability
89bk ("we", "us", "platform") places the highest importance on your privacy. This privacy policy explains how we collect your personal information when you use the 89bk website (https://89bk.cam), the purposes for which that information is used, and how it is kept secure.
By registering on our platform, using our services, or contacting us in any way, you are considered to have accepted the terms of this privacy policy. This policy may change from time to time; you will be notified of any significant changes in a timely manner.
Important: This privacy policy applies only to the 89bk platform. Third-party websites and payment providers have their own privacy policies, for which 89bk is not responsible.
This policy applies to residents of Bangladesh and is effective for all players using our services. Our platform is intended for individuals aged 21 and above only.
What Information We Collect
89bk collects various types of information that are necessary to provide, improve, and secure our services. The categories of information collected are described in detail below.
2.1 Registration and Identity Information
When you create an account on 89bk, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- Preferred currency (Bangladeshi Taka)
2.2 Identity Verification Information (KYC)
To ensure safe and responsible gaming and to prevent fraudulent activity, we may request the following documents for identity verification:
- National ID card (NID) or passport copy
- Proof of address (utility bill, bank statement)
- Proof of ownership of payment method
2.3 Financial Transaction Information
To process deposits and withdrawals, we collect the following financial information:
- bKash, Nagad, Rocket, or bank transfer account details
- Transaction history and amounts
- Deposit and withdrawal timestamps
Note: We do not directly store any card numbers or full bank account numbers. All payment information is transmitted securely via SSL encryption.
2.4 Technical Information
When you use our platform, the following technical information is collected automatically:
- IP address and location data
- Browser type and version
- Device type and operating system
- Session time and activity logs on the platform
- Cookie and local storage data
Purpose of Data Use
89bk uses collected information only for legitimate and specific purposes. We never use your information for unauthorized or unrelated activities.
Service Delivery
Information is used to manage your account, process deposits and withdrawals, and ensure gaming services.
Security and Verification
KYC information is used to verify identity, prevent fraud, and ensure account security.
Service Improvement
Anonymous data is used to analyze user experience and make the platform more refined and user-friendly.
Customer Support
Contact information is used to resolve your issues and provide 24/7 live chat support.
Legal Compliance
Information is retained to comply with responsible gaming guidelines and to ensure age verification.
Communication and Notifications
Email or SMS is used to notify you of important account updates, transaction confirmations, and promotional offers.
Sharing Information with Third Parties
89bk does not sell your personal information or share it with unauthorized third parties. However, sharing limited information may be necessary in specific circumstances.
4.1 Payment Service Providers
To complete deposit and withdrawal transactions, we share the necessary transaction details with payment service providers such as bKash, Nagad, and Rocket. This information is used solely to complete the specific transaction.
4.2 Technology and Software Partners
Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may receive technical information to deliver games on our platform. They are governed by their own privacy policies.
4.3 Security and Fraud Prevention
Limited information may be shared with specialist organizations to ensure account security and detect suspicious activity.
4.4 Legal Obligations
We may be required to provide relevant information in response to a valid court order, government authority request, or legal process.
Our commitment: We never sell, lease, or transfer your information to advertising agencies, data brokers, or unrelated third parties.
Cookies and Tracking Technology
The 89bk website uses cookies and similar tracking technologies to operate smoothly and to improve the user experience.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. Without them, login sessions, account access, and security features cannot operate. You cannot disable these cookies.
5.2 Functional Cookies
These cookies remember your preferences such as language settings and display preferences, making your experience more convenient.
5.3 Analytics Cookies
We use analytics cookies to collect anonymous statistical data, which helps us monitor platform performance and improve the user experience.
You can change your cookie preferences at any time through your browser settings. However, disabling some cookies may limit the functionality of the platform.
Data Retention and Security
89bk treats the security of your personal information as its top priority. We use industry-standard security measures.
6.1 Technical Security Measures
- SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
- Secure Servers: Your information is stored on secure and controlled servers.
- Two-Factor Authentication: An additional layer of security for account access.
- Regular Security Audits: Routine testing to identify vulnerabilities on the platform.
6.2 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Financial transaction records are kept for a specified period to meet legal and regulatory requirements.
6.3 Data Breach Response
In the event of a data breach, we will notify affected users immediately and take the necessary protective measures.
Please note: It is your own responsibility to keep your account password secure and not share it with others. If you notice any suspicious activity, contact our support team immediately.
Your Rights
As a registered user of 89bk, you have several rights over your own personal information. We respect these rights and are committed to making them easy to exercise.
7.1 Right to Access Information
You have the right to know what information we hold about you. You can contact our support team at any time to request a copy of your personal information.
7.2 Right to Correct Information
If any information stored in your account is incorrect or outdated, you can request that it be corrected or updated. Ensuring accurate information helps us maintain the quality of our service.
7.3 Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, full implementation of this request may not be possible in cases of legal obligations or ongoing financial disputes.
7.4 Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. Contact the support team to opt out of our promotional messages.
7.5 Process for Exercising Rights
To exercise any of the rights above, contact our support team:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We will respond to your request as quickly as possible after receiving it.
Responsible Gaming and Data Use
89bk is firmly committed to responsible gaming. To this end, we use information about your gaming behavior for specific purposes.
We monitor your gaming patterns in order to identify potentially problematic gaming behavior and to provide support where needed. This information is never used against you or for any other purpose.
For more information about responsible gaming, please visit our Responsible Gaming page.
Policy Changes and Updates
89bk may update this privacy policy from time to time. Changes may occur due to service updates, legal requirements, or security improvements.
For significant changes, we will:
- Update the date on this page
- Send a notification to your registered email
- Display a clear notice on the platform
If you continue to use the platform after a revised policy takes effect, you will be considered to have accepted the new policy. If you do not agree with the policy, you have the option to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact our support team.
Email Support
Email us for any privacy-related request:
[email protected]
Live Chat
For immediate assistance, use our 24/7 live chat service. Our Bengali-speaking representatives are always ready.
We take every inquiry seriously and will do our best to respond as quickly as possible. Your privacy is very important to us.
Related Pages: Please also read our Terms and Conditions and Responsible Gaming policy. Together, these policies form the complete legal framework of 89bk.